We want to see You happy and therefore deliver a great quality!
Mistakes can always happen though which is why we ask You to fill out below form to let us know and request a reclaim. Such reports (of obvious defects) should be reported within 14 days of receipt of goods. We will then check Your case and get in touch with you immediately.
Please note, however, that all books are uniquely produced and reclaims will only be granted in case of valid reasons (see examples below)