Privacy Policy

From

Books4Memories
℅ Startupdetector
Indira-Gandhi-Str. 7a
13088 Berlin

E-mail: info@books4memories.com

Internet: books4memories.com, and my.books4memories.com

hereinafter “B4M” or “we”.

We take data protection very seriously. Enclosed you will find all relevant information.

What information and data is collected and stored?

 (1) The B4M services (website and store) can be visited without having to provide personal information. Registration or filling out a contact form is not necessary. When visiting or calling the B4M services, we store a shortened IP address of the computer or mobile device. When storing this visitor data, your IP addresses and domain data in particular are only stored in abbreviated form, so that it is not possible to draw conclusions about the individual visitor. In our server log files, the following information is automatically stored, which your browser transmits to us:

 browser type / version

Operating system used

Referrer URL (the previously visited page)

Host name of the accessing computer (IP address)

Time of the server request

IP address used (if applicable: in anonymized form)

 (2) If you access the B4M Services via mobile devices, please note that location data is regularly transmitted to us. You can usually deactivate the location-based services on your device.

 (3) You have the possibility to create your personal profile at B4M. To create and complete your profile (under construction), you submit personal data and information to B4M, such as your first and last name, company name, contact details and website.

 (4) When you place an order with B4M, it is necessary to provide personal data such as your name, email address, shipping address and, if you pay by credit card, credit card number and expiration date of the credit card or the respective data required for the selected payment method. We assure you that all personal and payment-related data will be treated strictly confidential. This allows B4M to process and fulfill your order and keep you informed of your order status. B4M stores a summary of your orders so that you can get an overview of the status of your orders at any time.

 (5) For the purpose of customer satisfaction analysis, we occasionally conduct customer surveys by e-mail or telephone. These are generally anonymous. Your answers in the customer survey are not stored personally but anonymously for statistical analysis. We treat your data in accordance with the provisions of data protection law and take the greatest possible precautions to ensure its security.

 (6) B4M does not store your complete account or credit card data. Payments are made via third-party payment providers (PayPal, Klarna, Stripe). Only the payment providers collect your unabridged account or credit card data and they are also responsible for processing the data towards you.

Third-party services and content on our website

We may include third-party content on our website, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites. This always requires that the providers of this content (hereinafter referred to as “third-party providers”) are aware of the IP address of the user. Otherwise, it would not be possible to send the content to the browser of the respective user. The IP address is thus necessary for the display of this content. We endeavor to use only such content whose respective providers use the IP address only for the delivery of the content. However, we have no influence if the third-party providers store the IP address, e.g. for statistical purposes. Insofar as we are aware of this, we inform the users about it.

B4M works with service partners to provide and perform the Services for you, such as print service providers (to be selected), Amazon Web AWS (Amazon Web Services, Inc., 410 Terry Avenue North, Seattle WA 98109, United States), payment provider PayPal (PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg), payment provider Stripe (Stripe, Inc., 510 Townsend Street, San Francisco, CA 94103, USA) and with Google Maps (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) (hereinafter “Service Partners”). B4M transfers personal data to the Service Partners to the extent necessary for the smooth processing of orders and use of our services. For more information, please read the privacy policy of the respective Service Partner.

Cookies

In order to guarantee the function of the B4M services and to be able to optimally meet your needs as a customer, B4M uses so-called “cookies”. These are small text files that contain your session ID. This is necessary to recognize the visitor during the active session. Without activation of these “session cookies” in your browser, it is not possible to order products from B4M. Furthermore, B4M analyzes the usage behavior with so-called “tracking cookies”. These are anonymous. It is not possible and also not desired to conclude from this information on the usage behavior of a specific person.
 Data is collected and stored for marketing and optimization purposes. From this data, usage profiles are created under a pseudonym. Cookies can be used for this purpose, which collect and store data exclusively in anonymized form. The data cannot be used to personally identify the visitor to this website and will not be merged with data about the bearer of the pseudonym.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. It is also possible to delete cookies from your computer’s hard drive automatically at any time. By default, they are located in the “Cookies” folder. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:

– Internet Explorer: https://windows.microsoft.com/windows-vista/Block-or-allow-cookies

– Firefox: https://support.mozilla.org/kb/cookies-erlauben-und-ablehnen

– Chrom: https://support.google.com/chrome/answer/95647

– Safari: https://support.apple.com/kb/ph21411

If cookies are deactivated, the functionality of this website may be limited.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc (“Google”).Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site.The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States.Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

This website uses Google Analytics demographic reports, which use data from Google interest-based advertising and third-party visitor data (e.g., age, gender, and interests). This data is not traceable to a specific person and can be deactivated at any time via the ad settings.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link. http://tools.google.com/dlpage/gaoptout?hl=de.

As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent the collection by Google Analytics within this website in the future (the opt-out only works in the browser and only for this domain). This will place an opt-out cookie on your device. If you delete your cookies in this browser, you must click this link again.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Use of Google AdSense

This website uses Google AdSense, a service provided by Google Inc (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, which allows advertisements to be embedded on websites. Google AdSense uses cookies and web beacons (invisible graphics) that allow Google to analyze information such as clicks on this website or traffic to these pages. This information may be shared by Google with Google’s contractors. However, Google will not merge your IP address with other data stored by you. For more details about Google’s use of cookies and web beacons, please see Google’s privacy policy at: http://www.google.de/policies/privacy/.

Personalized advertising can be deactivated at the following URL: https://www.google.com/settings/u/0/ads/authenticated

Integration and use of YouTube

We use the provider YouTube to embed videos. Like most websites, YouTube uses cookies to collect information about video viewers. YouTube uses cookies to collect reliable video statistics, prevent fraud, and improve user experience, among other things. For more details about YouTube’s use of cookies, please see YouTube’s privacy policy at: http://www.youtube.com/t/privacy_at_youtube

Use of Facebook social plugins – “Like” or “Share” button.

Our website uses social plugins (“plugins”) of the social network facebook.com, which is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are recognizable by one of the Facebook logos (white “f” on blue tile or a “thumbs up” sign) or are marked with the addition Facebook Social Plugin. The list and appearance of Facebook social plugins can be viewed here: https://developers.facebook.com/docs/plugins.

When you call up a web page of our website that contains such a plugin, your browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser, which then integrates it into the website. We therefore have no influence on the scope of the data that Facebook collects with the help of this plugin and therefore inform you according to our state of knowledge:

By integrating the plugins, Facebook receives the information that you have accessed the corresponding page of our website. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins, for example by clicking the Like button or posting a comment, the corresponding information is transmitted directly from your browser to Facebook and stored there. If you are not a member of Facebook, there is still the possibility that Facebook will learn and store your IP address.

For the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for protecting your privacy, please refer to Facebook’s privacy policy: http://www.facebook.com/policy.php. If you are a Facebook member and do not want Facebook to collect data about you via our website and link it to your membership data stored on Facebook, you must log out of Facebook before visiting our website. It is also possible to block Facebook social plugins with add-ons for your browser, for example with the “Facebook Blocker”.

By linking your B4M account to the social network Facebook “Facebook Connect”, you expressly agree that B4M has access to the basic user data stored in the Facebook user account, i.e. the data that is publicly visible in the social network www.facebook.com, as well as the e-mail address, and that this data, if necessary, is collected, processed and used by B4M for the purpose of establishing, implementing and processing the user relationship.

Privacy policy for the use of Twitter

Functions of the Twitter service are integrated on our pages. These functions are offered by Twitter Inc, Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. In the process, data is also transmitted to Twitter. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Twitter. For more information, please refer to Twitter’s privacy policy at http://twitter.com/privacy. You can change your privacy settings on Twitter in the account settings at http://twitter.com/account/settings.

Privacy policy for the use of Instagram

On our pages, functions of the service Instagram are integrated. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park CA, 94025 USA. If you are logged into your Instagram account, you can connect the content of our pages with your Instagram profile by clicking the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We point out that we as the provider of the pages have no knowledge of the content of the transmitted data and its use by Instagram. You can find more information here: http://instagram.com/abou/legalprivacy/

Contact

When contacting us (e.g. via contact form or e-mail), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request pursuant to Art. 6 (1) lit. f DSGVO. If your contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 (1) lit. b DSGVO. Your data will be deleted after final processing of your request, this is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no legal storage obligations to the contrary.

Enforcement and compliance with data protection

(1) You have a right to free information about your stored data and, if applicable, a right to correction, blocking or deletion of this data. For this purpose, our Service Center is available to you at the e-mail address info@books4memories.com.

(2) As a matter of principle, B4M does not pass on any personal data or information to third parties. Exceptions to this are transfers to authorized government agencies upon request and transfers to law enforcement agencies in the event of misuse of the service. We use the data provided by you without your separate consent exclusively for the fulfillment and processing of your order/booking, see above.

(3) When registering for the B4M newsletter, your name and e-mail address will be used with your consent for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe from the newsletter at any time without giving reasons. To do so, click on the “Unsubscribe” link at the end of each newsletter.

(4) The security of your data is very important to B4M. Our security measures of a technical and organizational nature protect the data we manage against unauthorized access, manipulation, loss or destruction. Our security measures are continuously improved in line with technological developments. However, no communication is completely secure. Therefore, B4M cannot accept any responsibility or liability for the disclosure and/or loss of your data due to errors in data transmission and/or unauthorized access by third parties.

(5) B4M reserves the right to change this privacy policy at any time in compliance with applicable data protection laws.

Rights of the data subject

The currently applicable data protection law grants you comprehensive data subject rights (rights of information and intervention) vis-à-vis the controller with regard to the processing of your personal data, which we inform you about below:

Right to information pursuant to Art. 15 DSGVO: You have in particular the right to information about your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data have been or will be disclosed, the planned storage period or criteria for determining the storage period. the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it has not been collected from you by us, the existence of automated decision-making, including profiling, and, if applicable, meaningful information about the logic involved and the scope and intended effects of such processing that concern you, as well as your right to be informed about what guarantees exist in accordance with Art. 46 of the GDPR if your data is transferred to third countries;

Right to rectification pursuant to Art. 16 DSGVO: You have the right to have any inaccurate data relating to you corrected without delay and/or to have any incomplete data stored by us completed;

Right to erasure pursuant to Art. 17 DSGVO: You have the right to request the erasure of your personal data if the requirements of Art. 17 (1) DSGVO are met. However, this right does not exist in particular if the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims;

Right to restriction of processing pursuant to Art. 18 DSGVO: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data, which you dispute, is being verified; if you refuse the erasure of your data due to unlawful data processing and instead request the restriction of the processing of your data; if you require your data for the assertion, exercise or defense of legal claims after we no longer need this data after the purpose has been achieved; or if you have lodged an objection for reasons relating to your particular situation as long as it has not yet been determined whether our legitimate grounds prevail;

Right to information pursuant to Art. 19 DSGVO: If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.

Right to data portability pursuant to Art. 20 DSGVO: You have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller, insofar as this is technically feasible;

Right to revoke consent given in accordance with Art. 7 (3) DSGVO: You have the right to revoke consent to the processing of data once given at any time with effect for the future. In the event of revocation, we will immediately delete the data concerned, unless further processing can be based on a legal basis for processing without consent. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation;

Right to lodge a complaint pursuant to Art. 77 GDPR: If you consider that the processing of personal data concerning you infringes the GDPR, you have – without prejudice to any other administrative or judicial remedy – the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement.

Duration of the storage of personal data

The duration of the storage of personal data is determined by the respective statutory retention period (e.g. retention periods under commercial and tax law). After expiry of the period, the corresponding data is routinely deleted, provided that it is no longer required for contract fulfillment or contract initiation and/or there is no continued legitimate interest on our part in the continued storage.

RIGHT OF OBJECTION

IF WE PROCESS YOUR PERSONAL DATA WITHIN THE FRAMEWORK OF A BALANCING OF INTERESTS ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS.

IF WE PROCESS YOUR PERSONAL DATA FOR THE PURPOSES OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSES OF SUCH MARKETING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE OR BY CONTACTING US AT THE E-MAIL ADDRESS OR TELEPHONE NUMBER BELOW.

Privacy policy of B4M
℅ Startupdetector
Indira-Gandhi-Str. 7a
13088 Berlin

E-mail: info@books4memories.com

Internet: www.books4memories.com

Responsible: Torsten Meyer

Status: January 2023